Legal
Refund Policy
Last updated 1 September 2026.
Introduction
Our refund policy varies depending on whether you purchase a service or a digital product.
Services
Payments toward customised services may become non-refundable once work has begun. Cancellations before work begins will be reviewed based on administrative, planning, or third-party costs already incurred.
Completed Work
Work that has been completed and delivered is generally non-refundable.
Digital Products
Digital products are delivered immediately and are generally non-refundable once access or download has been provided. If you experience technical problems, please contact us for assistance.
Duplicate Payments
Verified duplicate payments will be refunded in full.
Contact
To request a refund or discuss a payment, please contact us at nidhi@thegrowthengine.com.