01Start with the customer, not the channel.
Define the ideal customer profile, buying triggers, decision-makers and exclusions. A procurement manager comparing packaging suppliers needs different evidence from a SaaS user exploring a trial. Clear fit criteria make targeting and qualification more useful.
02Give the right person a reason to respond.
Review your offer and positioning before adding traffic. Connect a specific buyer problem to a credible next step: a demo, consultation, sample request or capability discussion. Avoid offers that attract people who will never buy.
03Build discovery around buying intent.
Search pages, buyer education, founder content and campaign landing pages should answer the questions people ask while evaluating a solution. Choose channels based on audience behaviour, commercial intent and available budget—not fashion.
04Make the enquiry worth completing.
Match campaign promises to landing-page messaging. Explain the value of the next step, show relevant proof and ask only the questions needed to qualify. Review form completion and mobile friction alongside total visits.
05A lead needs somewhere to go.
Agree qualification rules, routing, response ownership and follow-up content. Identify what should happen after an enquiry and which information sales needs. CRM integrations, outbound operations and automation are scoped to the systems you already use.
06Measure opportunity quality.
Connect source and campaign data to qualified enquiries, meetings and opportunities where your tracking permits. Compare fit, response time and progression—not only cost per lead. Revenue attribution depends on reliable sales records; outcomes cannot be guaranteed.